Privacy policy

Effective Date: May 8, 2025

At Overvak, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile app, services, and connected devices. By using Overvak, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of data to provide and improve our services:

  • Personal Information: Name, email address, phone number (optional), login credentials (including social login), and account preferences.

  • Camera Feed Data: Overvak connects to your existing home security cameras. We collect video and audio data from those feeds to identify and summarize significant events.

  • Device Information: Information about your device, operating system, app usage, and crash reports.

  • Location Data: If you use our portable camera products with GPS tracking, we collect location data to provide live tracking and playback.

  • Feedback and Interaction Data: Comments, reactions, and feedback provided through our feedback loop and in-app tools.

2. How We Use Your Information

We use your information to:

  • Detect, analyze, and summarize important events using AI.

  • Generate personalized highlight videos based on your selected preferences.

  • Send you real-time notifications about significant occurrences.

  • Provide customer support and improve our app functionality.

  • Analyze anonymized usage patterns to enhance our algorithms and user experience.

  • Communicate updates, offers, or service-related information.

3. How We Share Your Information

We do not sell your personal data. Your data may be shared only in the following circumstances:

  • With Service Providers: We partner with trusted technology and cloud service providers to process data securely on our behalf.

  • Legal Compliance: We may disclose information if required by law, subpoena, or legal process.

  • With Your Consent: If you choose to share access with other users (e.g., family members), you control who can view or manage your video summaries and settings.

4. Data Security and Retention

  • We use end-to-end encryption and industry-standard security protocols to protect your data.

  • Camera feeds are securely transmitted and stored in encrypted cloud storage.

  • Highlight videos and event logs are retained based on your subscription plan (e.g., 30 days for premium users) and deleted automatically after expiration.

  • You can delete your account or specific video content at any time via the app.

5. Children’s Privacy

Overvak is designed to support parents but is not intended for children to use directly. We do not knowingly collect personal data from children under 13.

6. Your Rights and Choices

  • Access and Update: You may access, modify, or delete your personal data through your account settings.

  • Notifications: You can customize or disable real-time notifications at any time.

  • Account Deletion: You may delete your account at any time, and all associated data will be removed within 30 days.

7. International Use

While Overvak initially serves users in the United States and Canada, we plan to expand globally. As we launch in new regions, this Privacy Policy will be updated to reflect applicable data protection laws (e.g., GDPR, PIPEDA).

8. Changes to This Policy

We may update this Privacy Policy periodically. If changes are significant, we will notify you via email or through the app before the changes take effect.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Overvak Support Team
📧 privacy@overvak.com
🌐 www.overvak.com/contactus